Terms of Service

1. Agreement

These terms are an agreement between you and FreightClause Pty Ltd (ABN 33 805 877 408) (FreightClause, we, us). By creating an account or using the service, you agree to these terms. If you are using FreightClause on behalf of a business, you confirm you are authorised to bind that business.

2. The service

FreightClause is software that drafts and reviews freight and logistics contracts using artificial intelligence. It is a tool to help you work faster. It is not a law firm and does not provide legal advice. Using FreightClause does not create a solicitor-client relationship.

3. Not legal advice

The drafts, reviews, redlines, risk flags and other output the service produces are general information generated by software, not legal advice, and may contain errors or omissions. You are responsible for reviewing any output and should obtain advice from a qualified Australian legal practitioner before relying on it or entering into any contract.

4. Eligibility and accounts

You must be at least 18 years old and able to enter into a binding contract. You are responsible for your account, for keeping your login details secure, and for the activity of users in your workspace.

5. Subscriptions and billing

• The Free plan is available at no cost, subject to its usage limits. It does not convert to a paid plan, and no card is required.
• Paid plans are billed in advance through our payment processor. All prices are in Australian dollars and, where applicable, include GST.
• Choosing a paid plan begins billing at that time. Subscriptions then renew automatically each billing period until cancelled, and you can cancel at any time, effective at the end of the current period.
• Except where required by the Australian Consumer Law, fees already paid are non-refundable.

6. Acceptable use

You agree not to:

• Use the service for anything unlawful or to infringe anyone's rights.
• Upload content you do not have the right to submit.
• Attempt to disrupt, reverse engineer or gain unauthorised access to the service.
• Resell or provide the service to third parties except as permitted by your plan.

7. Your content

You keep ownership of the content you submit and the drafts you generate. You grant us the limited licence needed to host and process that content so we can provide the service to you, including sending it to our AI provider to produce the output you request. You are responsible for the accuracy and lawfulness of what you submit.

8. Our intellectual property

We own the FreightClause platform, including the software, playbooks, templates and branding. These terms do not transfer any of our intellectual property to you beyond the right to use the service under your plan.

9. Confidentiality

We treat the contract content in your workspace as confidential and handle it in line with our Privacy Policy.

10. Consumer guarantees and warranties

Our services come with guarantees that cannot be excluded under the Australian Consumer Law. Nothing in these terms limits those rights. To the extent permitted by law, and apart from those guarantees, the service is provided on an "as is" basis without other warranties.

11. Limitation of liability

To the maximum extent permitted by law, FreightClause is not liable for any indirect or consequential loss, or for any loss arising from your reliance on output produced by the service. Where our liability cannot be excluded but can be limited, our total liability is limited to the amount you paid us in the twelve months before the claim.

12. Termination

You can stop using FreightClause and close your account at any time. We may suspend or end your access if you breach these terms or use the service in a way that creates risk for us or other users. On termination, your right to use the service ends, and we will handle your content in line with our Privacy Policy.

13. Governing law

These terms are governed by the laws of Queensland, Australia. You and we submit to the non-exclusive jurisdiction of the courts of Queensland.

14. Changes to these terms

We may update these terms from time to time. When we do, we will change the date at the top of this page, and significant changes will be communicated through the service or by email. Continuing to use FreightClause after a change means you accept the updated terms.

15. Contact

Questions about these terms? Email [email protected].